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Schlumberger announced today that Schlumberger Global Connectivity Services (GCS) has achieved the Managed Services Master Certification from Cisco. This certification recognizes GCS’s investment in the managed service ITIL® processes, practices and tools necessary to provide high-quality managed services.
“Achieving this certification in a short time demonstrate GCS’s commitment to high standards, high service quality and ITIL processes. It also validates the strength in our support processes and delivery,” said Andy Lucas, GCS manager, Schlumberger. “Ensuring that we continue to outperform our customer’s requirements and provide them with maximum value from GCS services will continue to be our first priority.”
As a Cisco Managed Services Master Certified Partner, GCS demonstrated the ability to deliver sophisticated solutions, met stringent requirements that reflect a depth of capabilities, and underwent an independent audit by an objective third-party auditor. GCS was also required to offer at least two managed services using the resources and procedures necessary to deploy, manage and support Cisco solutions.
“Schlumberger GCS’s investment in the Cisco Managed Services Master Certification ranks it among an elite group of channel partners with the resources to deploy, manage and support services for multiple technologies,” said Edison Peres, senior vice president of the worldwide channels go-to-market group at Cisco.
Schlumberger is the world’s leading supplier of technology, integrated project management and information solutions to customers working in the oil and gas industry worldwide. Employing approximately 108,000 people representing over 140 nationalities and working in approximately 80 countries, Schlumberger provides the industry’s widest range of products and services from exploration through production.
Schlumberger Limited has principal offices in Paris, Houston and The Hague and reported revenues of $27.45 billion in 2010. For more information, visit www.slb.com.